Swarnalaya Jewels is a premier luxury jewellery brand. With just a few taps, buyers can browse curated gold & diamond collections and initiate personalized consultations on WhatsApp.
PEHCHHAN Contribution in Building the Swarnalaya Jewels Platform
PEHCHHAN partnered with Swarnalaya Jewels to design and develop an itemized digital catalog platform. We created a scalable, lightweight solution replacing generic checkout with a 1-click WhatsApp inquiry engine, boosting qualified customer leads and expanding showroom reach.
Solving the Challenges
Before
Customers had to physically visit the showroom to explore high-value gold and diamond collections.
Standard add-to-cart checkout caused friction for high-ticket purchases needing personal consultation.
Unstructured social media inquiries slowed down customer support and sales team response times.
Swarnalaya lacked detailed analytics on popular inventory items across different cities.
After
The digital catalog allowed customers to browse full collections 24/7 on any mobile or desktop device.
Integrated itemized WhatsApp inquiry engine enabled instant personalized sales consultations.
Pre-formatted WhatsApp inquiry messages streamlined sales response time by 30-40%.
Digital product tracking provided clear insights into high-intent customer collection preferences.
Project Prototype
Infinite Interactive Screen Flow
Result
The Swarnalaya Jewels digital platform, built and supported by PEHCHHAN, had a transformative impact across showroom sales operations. Buyers experienced faster, personalized consultations, boosting sales conversions. By streamlining customer inquiries and offering round-the-clock digital discovery, Swarnalaya expanded its brand presence seamlessly.
What Clients Say
"PEHCHHAN transformed our traditional showroom into a digital inquiry engine. The WhatsApp catalog system made product discovery seamless for our customers."
Rajesh Soni
Founder & Managing Director, Swarnalaya Jewels
"PEHCHHAN engineered our LeadAI revenue platform and CRM automation. The AI calling, customer memory, and instant responses transformed our lead operations completely."
Amit Kumar
Founder, TechieHelp
"PEHCHHAN built a robust enterprise platform for Rai Construction Solutions that centralized project inquiries, material estimation, and client updates seamlessly."
Mrinal Rai
Founder, Rai Construction Solutions
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